Why isn't AT&T DNS working with Valimail? :

I Use AT&T For DNS And Can't Add The Enforce Records In Their UI Print

Modified on: Fri, 18 Sep, 2020 at 12:59 PM

Some DNS providers do not allow the end users the ability to add the DMARC, SPF or DKIM records that are required for Valimail onboarding in their UI. [see also this article].

We have heard from our Enforce customers that AT&T is one such provider. But they do offer a workaround since the UI has limitations. AT&T DNS Support can add the require records for you if you file a ticket with them or email them directly.

AT&T DNS Changes: rm-dnschanges@ems.att.com or call 888-787-4288 prompt #3 to speak with the DNS Team

You will be required to provide your account ID and possibly your WAN IP to the support staff. You can get this from your portal.

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I Use AT&T For DNS And Can't Add The Enforce Records In Their UI Print

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